Government-ID Verification at the Kiosk, Powered by Veriff

Some sites can't just take a visitor's word for who they are. Financial services, healthcare, government contractors and secure facilities need to verify identity at the door. WelcomeDesk now does exactly that.

Real ID checks, without building a vision pipeline

We didn't try to build document scanning ourselves — identity verification is a specialist field, and Veriff is one of the best at it. WelcomeDesk integrates Veriff directly into the kiosk flow: a visitor presents a government-issued ID, Veriff checks it, and the result — name, document type, pass or fail — is written to the visit record.

The raw document image is never kept longer than the check itself needs. You get the verification outcome on the record; you don't become a store of scanned passports.

Pricing that doesn't punish low volume

ID verification is a per-scan add-on with no monthly fee. You're billed per verification at pass-through rates — around $1.00 per scan, dropping toward $0.50 as your volume grows. A site that verifies five visitors a month pays for five; a site that never uses it pays nothing. Billing is handled entirely by WelcomeDesk — there's no separate Veriff contract to manage.

Pair a kiosk with a QR code

Setting up a verification kiosk should take seconds, so we added QR pairing. Open the kiosk-QR screen on your dashboard, scan it with the tablet you want to use, and the device is paired and ready. No long URLs to type, no copy-paste between devices — point a camera and you're live.

Turn it on when you need it

• Enable the ID verification add-on from your billing settings.
• Verification is gated on that add-on, so it never appears — or bills — unless you've switched it on.
• Choose which visitor types require a check; everyone else signs in as normal.

For regulated industries this closes one of the last real gaps between WelcomeDesk and far pricier enterprise systems — at a fraction of the cost.